How to Choose an HVAC Contractor
Is your HVAC system showing signs of age? You may have to replace it in a year or two. Otherwise, you just want to make sure that you keep it running nice and smooth by getting the right maintenance services. In either scenario, you’re going to have to work with an HVAC contractor, so make sure you study the essentials before you choose which one is best .
License, Insurance and Experience
Considering that your HVAC system is probably the priciest equipment you have at home, you need assurance that anyone who touches it is appropriately trained. Hence, you need a licensed contractor who has many years of experience under his belt and insurance that protects you from liability when there’s an injury or accidental damage. As the HVAC experiences of different contractors can vary, take time to ask your prospect about theirs.
Although longevity by itself guarantees nothing, it does speak of stability, which indicates that the contractor is doing something right. You should also ask whether they have a North American Technician Excellence certification or any equivalent certification proving that they are current in terms of their education and experience.
Moreover, inquire if they carry your equipment’s brand and whether they have technicians who are specially trained for it. Take note that every system and manufacturer is unique, and you want someone with the right knowledge and training to give you the best results.
If you intend to have an HVAC system installed, find a contractor that will thoroughly evaluate your home before recommending the best heating and cooling solution. At the end of the evaluation, they should provide a written and itemized quote where you can easily compare costs, warranties and energy efficiency rates with other estimates from other contractors.
Avoid the trap of choosing an HVAC contractor simply because they are the least expensive. If someone is charging way below the usual – and this goes for most products or services you’re considering – you can bet there’s a catch.
When you talk to client references, you can get those important feels as to how your potential relationship with the contractor can play out. Make sure those calls will be productive enough by asking the right questions. For example, did the contractor finish the job on time and on budget? Did they take care of the mess following the installation, and were they careful not to cause any property damage? Did they ensure maximum efficiency by testing the system right after installation?
Consumer Relations History
Check with the Better Business Bureau to find out what complaints are registered with the contractor you’re considering. Online reviews and ratings can also be helpful, but stick to reputable third-party consumer websites.